Property Damage – Table of Contents
What can I do if I feel like the insurance company is treating me unfairly?
The insurance industry in Washington State is regulated by the Office of the Insurance Commissioner in Olympia, WA, and this office is the best place to start. You can file a complaint with the Office through their Web site for you can call the Consumer Hotline at 1-800-562-6900.
If you don’t feel that you are getting satisfaction from working this process, our law firm may be able to help. Please contact our office so that one of our attorneys – all of whom are experienced in dealing with insurance companies – can speak with you about your grievance.
What rights do I have under Washington State law with respect to an insurance company?
In addition to numerous existing legal remedies, Washington State recently enacted into law the Insurance Fair Conduct Act. This law provides legal remedies for policyholders, including the ability to seek punitive damages in court if their claims are unreasonably denied by their insurance companies or their insurance company violates particular regulations governing unfair claims settlement practices.
The potential for punitive damages in such cases is designed to create more leverage for consumers pursuing their rights against insurance companies.
Note that this particular law applies only to claims made by insured people to their own insurance companies. It does not apply to claims made by one person to someone else’s insurance company.
“Wiener & Lambka get the job done. I appreciated their concern and interest in my case, and would definitely recommend them to a friend.” - Y. Martin“You minimized my stress levels on a process foreign and scary to me. Very professional, caring, and patient with me.” - A. Maas“Wiener and Lambka did a good job of keeping me up to date on my case, and I’d definitely suggest their services to someone looking for an attorney.” - L. Lafond“Wiener & Lambka took care of the leg work for me and even managed to get a larger settlement than expected.” - J. Hanson“A job well done! The staff at Wiener and Lambka made a point of explaining everything to me and if necessary I’d work with them again in a heartbeat.” - O. Yusuf"It was a stress free experience. I particularly enjoyed when, on my initial call, they sent someone out to my house to speak with me in person. I would certainly use or recommend Wiener & Lambka in the future." - M. Randall“Everyone was great. The staff at Wiener and Lambka make a good thing out of a bad situation, and for that, I am very thankful.” - D. Grami“The Staff at Wiener and Lambka are friendly and understand customer needs. They reduced their fee on my case and didn’t even take any on my son’s.” - M. Ngo“In my moment of Crisis Wiener & Lambka lent me a helping hand. Their dedication to my case was outstanding. They stuck by my side and fought for my rights. Thank you!” - K. Tuazon“Wiener & Lambka helped me through the process, always discussing all of the available options. In particular, I was happy about the ease with which I was able to access my attorneys.”- B. Froton“Everything was great. It was the best legal experience I have ever had!” - T. Hoskins“The service and the staff were great. I was happy with everything, and would refer Wiener and Lambka to someone else in the future.” - I. Aleman“I was satisfied by the timely manner with which my case was handled. I would definitely recommend Wiener & Lambka to a friend in the future.” - D. Yusuf“Calls were returned in a timely manner, and the office staff is friendly. I’d recommend Wiener and Lambka to a friend in the future.” - T. Their"Wiener & Lambka always kept me up to date with my case. I'd certainly suggest them to a friend." - J. Trujillo