Insurance Company Fairness

Property Damage – Table of Contents

  1. Introduction
  2. Getting Your Vehicle Repaired
  3. Dealing with a Total Loss Vehicle
  4. Rental Car Issues
  5. Payments and Deductibles
  6. Insurance Company Fairness
  7. Personal Injury Claims and Other Losses
  8. Tips for Dealing with Insurance Adjusters

Insurance Company Fairness

What can I do if I feel like the insurance company is treating me unfairly?

The insurance industry in Washington State is regulated by the Office of the Insurance Commissioner in Olympia, WA, and this office is the best place to start. You can file a complaint with the Office through their Web site for you can call the Consumer Hotline at 1-800-562-6900.

If you don’t feel that you are getting satisfaction from working this process, our law firm may be able to help. Please contact our office so that one of our attorneys – all of whom are experienced in dealing with insurance companies – can speak with you about your grievance.

What rights do I have under Washington State law with respect to an insurance company?

In addition to numerous existing legal remedies, Washington State recently enacted into law the Insurance Fair Conduct Act. This law provides legal remedies for policyholders, including the ability to seek punitive damages in court if their claims are unreasonably denied by their insurance companies or their insurance company violates particular regulations governing unfair claims settlement practices.

The potential for punitive damages in such cases is designed to create more leverage for consumers pursuing their rights against insurance companies.

Note that this particular law applies only to claims made by insured people to their own insurance companies. It does not apply to claims made by one person to someone else’s insurance company.

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